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Custom vs Product?

While mature, enterprise-grade configurable software packages are solutions of choice for typical usage scenarios of global, international companies, especially in the context of ERP, F&C and corrsesponding functions, on many occassions it is evident that dedicated software solution model is often more adequate within certain scenarios and processes (for example: specific to certain market or trade). It allows organization to mitigate high license costs, IPR issues and solution design lock-up where system requirements change over time.

While considering an investment, IT decision makers could and should take into considerations the following aspects of implementation business case:

  • Implementation & deployment time
  • Initial deployment cost
  • Initial licensing cost
  • 3/5 year full TCO including direct and indirect costs
  • Flexibility/ease and time required to implement customizations
  • Availability/scarcity & cost of technology on the market
  • Cost of organization alignment
  • Degree of requirements coverage (consulting stadies that is not effective to deploy product solution if does not cover at least 85% of major critical requirements due to expotentially growing customization costs)
  • Requiremenst for application availability and resillience
  • Alignment of IT infrastructure
  • Number of concurrent/total users and usage profile (global/local/remote/mobile access)
  • Solution maturity